Shirley Müller


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I’m a passionate and driven leader with extensive experience in management, administration, conflict resolution, and working with teams. I aspire to leave every task, every project, and every person whom I interact with better off than I found them.


Work Experience

Front End Manager / Supervisor / Cashier

Sobeys | Humboldt, SK | 2015 - 2019

Overseeing operation of entire Front End department.

  • Managing direct reports including: selection, orientation, training, development and performance management.
  • Assisting with daily store opening and closing procedures, assisting in balancing cash drawers and store safe, preparing bank deposits, accessing day-end revenue reports, performing cash pick-ups / spot audits / settling of cash drawers, authorizing price changes and overrides, maintaining excellent customer service by welcoming and resolving any customer issues or concerns, maintaining spotless and arranged checkout areas of grocery store, receiving payment from customers by cash and credit cards, issuing receipts, refunds, credits, or change outstanding to customers.

Customer Service Representative

Royal Bank of Canada | Lanigan, SK | 2009 - 2013

Customer Service, balance daily transactions, change foreign currency, process banking transactions, promote financial products and services, provide information to clients, sell Travellers Cheques and drafts, act as joint custodian of cash and securities.

Home-based Education Coordinator

Self-Employed | 2000 - 2012

Home-schooled our sons for a total of eleven years.

  • Research, assess, chose, and implement curriculum solutions for elementary, middle, and high-school level students.
  • Manage the studies, assessments/examinations, and grading of students as they navigate their educational journey.
  • Create reports detailing students' educational accomplishments for submission and critique from regional board of education.

Independent Jeweller

Fifth Avenue Collection Jewellery | 1987 - 2020

Customer Service, inventory Control, Home Shows, building clientele, retail sales, booking shows, attending annual seminars, presenting product at Trade Fairs.

Salesperson

Mr. Big & Tall | Saskatoon, SK | 2000

Providing customer service, generating retail sales, running cash register, cashing out, merchandising.

Real Estate Agent

Century 21 Dome Realty Inc. | 1997 - 2000

Interviewing clients to determine what kinds of properties they are seeking, successfully guiding homebuyers and sellers through the sale and purchase of properties, generating lists of properties that were compatible with buyers' needs and financial resources, coordinating appointments to show homes to prospective buyers, acting as an intermediary in negotiations between buyers and sellers, representing one or the other, often representing both sides of the transaction, establishing positive flow of communication with other agents, buyers and sellers, mortgage officers, title personnel and attorneys involved in the home buying and selling process, presenting purchase offers to sellers for consideration, coordinating property closings, overseeing signing of documents and disbursement of funds, marketing homes by utilizing a proven successful marketing plan, creating feature sheets for each listing to profitably market the home, promoting sales of properties through advertisements, open houses, and participation in multiple listing services, negotiating the best possible contract for clients, working with home inspectors and appraisers to determine any and all actions that need to be taken prior to closing, ensuring that all terms of the contract are met prior to closing, successfully increasing client base through Open Houses and referrals from previous clients. (Received the Award for Highest Sales in summer of 1999, as well as being one of the top 20 agents within Saskatoon Century 21 Office).

Campaign Coordinator

Canadian Cancer Society | 1991 - 1992

Recruiting and organizing volunteers for canvassing the City of Moose Jaw, organizing Daffodil sales, issuing receipts for donations, Bank deposits, Customer/Client Care, providing education regarding post and preventative Cancer care.

Store Manager

Open Door Bible Store | 1989 - 1991

General operation of Christian Bible Store, providing customer service, generating retail sales, running cash register, cashing out and bank deposits, ordering stock and merchandising.

Store Manager

Prairie Bible Supply | 1986 - 1989

General operation of Christian Bible Store, providing customer service, generating retail sales, running cash register, cashing out and bank deposits, ordering stock and staying within the set budget, merchandising, hiring and training staff, increasing sales in each department.

Volunteer Experience

Club Coordinator

Child Evangelism Fellowship SK | 2000 - 2020

Worked alongside local churches and ministries to coordinate 5-Day Clubs throughout the summer in surrounding communities.

  • Recruited partnerships with families and ministries willing to take on the responsibilities of hosting clubs.
  • Coordinated room and board, schedules, and other applicable details for itinerant 5-Day Club workers.
  • Managed marketing to the local community preceding club weeks.

Sunday School Coordinator

Various | 1981 - 2010

Directed and coordinated children's sunday school ministies in a number of churches, among various denominations, in a number of communities across Saskatchewan

  • Researching and finding engaging and effective curriculum that was easy for volunteers to use.
  • Recruiting and training teachers, staff, and other ministry volunteers.
  • Organizing a range of events, including Christmas pagents, community outreaches, and more.
  • Intermediated the conflict resolution process with stakeholders when disagreements arose.